Privacy Policy
Effective Date: [INSERT DATE] Last Revised: [INSERT DATE]
SoveWell ("SoveWell," "we," "our," or "us") is committed to protecting the privacy of visitors to our website. This Privacy Policy describes how we collect, use, and safeguard information gathered through sovewell.com (the "Site"). This policy applies to general website visitors and prospective patients and is separate from our HIPAA Notice of Privacy Practices, which governs the use of protected health information (PHI) for established patients.
Information We Collect
We may collect the following types of information when you visit our Site or submit a form:
Contact Information: When you submit an inquiry or contact form, we collect your name, email address, phone number, and any information you voluntarily provide in your message.
Usage Data: We may automatically collect information about how you access and use the Site, including your IP address, browser type, pages viewed, and referring URL, through standard web analytics tools.
Cookies: Our Site may use cookies or similar tracking technologies to improve user experience. You may disable cookies in your browser settings, though some Site features may not function properly as a result.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and communicate with you about SoveWell services
- To determine whether you may be a candidate for our services
- To send you information directly related to your inquiry
- To improve the functionality and content of our Site
- To comply with applicable legal and regulatory requirements
How We Share Your Information
SoveWell does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or conducting our business (e.g., email platforms, scheduling software), provided those parties agree to keep your information confidential.
- Legal Requirements: We may disclose information when required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect the rights or safety of SoveWell, our patients, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the information we collect through the Site. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Forms and Tools
SoveWell may use third-party tools (such as Google Forms or similar platforms) to collect contact information. Information submitted through these tools is subject to both this Privacy Policy and the privacy policies of the applicable third-party provider. Contact information collected is used solely to communicate with you about SoveWell services for which it was collected and will not be sold to any third party.
Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Your Choices
You may contact us at any time to request that we update, correct, or delete personal information we hold about you, subject to applicable legal requirements. To opt out of receiving communications from us, follow the unsubscribe instructions in any email we send or contact us directly.
Changes to This Policy
We may update this Privacy Policy at any time. We will post a notice on our homepage when a significant change is made. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
SoveWell
Email: info@sovewell.com
Phone: [INSERT PHONE NUMBER]